You can easily settle your IELTS exam fee and pay for a wide range of services that we offer, without having to come to our offices.

WHISH Money

We are thrilled to announce that as of 25 August 2023 you can settle your IELTS test fee and pay for a wide range of services through Whish Money transfer. The collaboration between the British Council and Whish Money will allow you to benefit from a hassle-free payment option designed for your convenience with more than 500 branches across Lebanon.

You can settle the fees through one of the below methods:

Pay by cash at any Whish Money branch:

Visit any Whish Money branch in Lebanon to settle the payment. The agents will fill in your test or service details, record your name and mobile number, and help you complete the transaction.

Find the nearest Whish Money branch by visiting this website: https://whish.money/locations/

 

Pay online using the Whish app:

  • Download the Whish app from IOS App Store or Google Play Store and follow these steps to pay using your Whish Money account.
  • Open the Whish app and set the currency to USD.
  • Scroll down to the “Education” section and select British Council.
  • Choose the test or service that you wish to pay for from the drop-down menu and fill in the fields with your information:
    • Reference number (applicable for IELTS & IELTS for UKVI registrations)
    • First name
    • Last name
    • Mobile number

 

After completing the payment (online or offline), please send a copy of the receipt by email to general.enquiries@lb.britishcouncil.org or via WhatsApp on +961 (76) 120934.

A confirmation email will be sent within 24 working hours from payment completion.

Bank Payment

Visit any BLOM or ARAB Bank branch in Lebanon and process your payment for any of the following services. Make sure you share with the bank employee the correct code of reference, as per the table below.

Service

Details to include in the “reference” section of the payment

IELTS Registration The candidate’s IELTS Reference nb (i.e. LB001- XXXXXX-XXXX)
IELTS TRF reprint ETRF
IELTS request for additional TRF ATRF
IELTS enquiry on results EOR
IELTS for UKVI enquiry on results EOR – UKVI
IELTS request for a refund/Transfer form Refund/Transfer
School exam registration School Exams
University/Professional exam registration University/professional [institute name]

Once you have made the payment, please send us the payment receipt with the rest of your registration documents to general.enquiries@lb.britishcouncil.org.

Refunds

We would like to inform you that the processing time of examination services' refund payments takes three to four weeks. Refund payments will be issued only as cheques.

Our customer services team will contact you once your cheque is ready for collection.

Due to different bank policies and regulations, you may not be able to cash your cheque immediately. We advise you to check your bank's policies and regulations in this regards.

See also